How to Order Same-Day Courier & Delivery Services
Affordable Courier Rates with Simple account setup
Discover ThunderDog Delivery's simple, account setup with flat rates and no hidden fees. Delivering your packages quickly and affordably.
How to Order
Get your delivery on the move with Thunderdog Logistics in 4 steps—starting with setting up your profile online.
Create An Account First
To choose your order type and provide delivery details, you must create an account first. Registering is entirely digital and self-serve.
1. Click 'Schedule Your Delivery'
Simply click the “Schedule Your Delivery” button in the website's top main navigation menu (NAV) to start registration. You do not need to call us to set this up!
2. Get Your Account Login
Once you submit your account creation details, we will email your unique customer number. Use that to sign in and activate your account.
Choose Your Order Type
Once logged in, select the option that matches your transit needs.
Standard Order
Auto defaults picking up from you and going to the Delivery destination.
Switch to Pick Up
Need us to pick up somewhere else & deliver to you? Click Pick Up to switch.
3rd Party Delivery
Need both pickup and delivery elsewhere? Click 3rd Party to fill in both address fields.
Provide Delivery Details
Make sure you have the standard name, address, and contact info, plus these essentials:
Total Items & Weight
Let us know how many items and the total weight (approximate is okay).
Service Type
Defaults to a 4-hr window. Click the dropdown for options: 2hr, 3hr, 4hr, or end of day.
Vehicle Type
Select the vehicle needed: Car, Truck, or Van.
Special Instructions
Include gate codes, "leave on porch", "call 15 mins before", or any driver-helpful notes.
Payment Setup
Payment registration ensures secure and convenient billing on dispatch booking requests.
First-Time Booking?
A credit card will be required on your 1st request. Once input, calling (888) 448-8364 completes security verification.
Active Business Invoicing
To streamline transactions on an ongoing basis, you can ask our support agents to configure standard invoicing on a convenient Bi-Monthly basis.
Need Help?
Have queries about register setup, tracking deliveries, or editing standard account settings? Get in touch.
(888) 448-8364Ancillary Charges
Please keep our policy in mind to ensure everything goes smoothly:
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Canceled Delivery 50% of full rate (if canceled after our driver arrives).
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Wrong Address +$19 or the mileage rate to the correct address (whichever is greater).
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2nd Attempt $19 flat fee for a 2nd attempt to Pick Up or re-Deliver.
Frequently Asked Questions
Are there restrictions on what Thunderdog can transport?
We do not transport hazardous materials (HAZMAT), unprotected flammable chemicals, illegal contraband, or open perishable items outside of standard commercial courier guidelines.
What proof of delivery do you provide?
Every completed delivery includes digital proof of delivery (POD), complete with a timestamp, receiver signature or drop-off photo confirmation, and direct notification to your contact email.
Can I set up daily scheduled or recurring routes?
Yes. We support standing routes for bank runs, interoffice mail, pharmaceutical distribution, and daily parts shuttles. Recurring routes can be billed under bi-monthly invoicing.
What happens if the driver cannot access the delivery site?
If a driver encounters a locked gate, missing access code, or unreachable recipient, our dispatch team will immediately call the contact phone number provided. If the delivery cannot be completed, standard re-attempt terms apply.
Tailored Industry Courier Solutions
Every industry has unique handling and timing requirements. Our drivers handle shipments across key commercial sectors:
Medical & Healthcare: Time-critical, temperature-conscious, and secure delivery of pharmaceuticals, specimens, medical devices, and records.
Construction & Industrial: Direct jobsite drops for tools, replacement components, industrial supplies, and palletized materials to prevent project delays.
Legal, Real Estate & Corporate: Secure, chain-of-custody transport for title deeds, escrow documents, architectural plans, and corporate mailings.
Commercial Parts & Automotive: On-demand hotshot deliveries for tire dealers, auto body shops, and heavy machinery distributors.
Clear and Simple Pricing for All Your Delivery Needs
Mileage Charge:
For the flat rate mileage charge, inquire for your area
No Weight Charge:
Packages up to 400 lbs. included in the base mileage rate, as long as they fit in a car
No Rush Fees:
No matter how fast you need it, whether by end of day or as soon as possible, it's the same price
Ready to get started? Schedule your delivery today!
At ThunderDog Delivery, we’re committed to providing affordable and reliable courier services. Our transparent pricing ensures you know exactly what you’re paying for, with no surprises. Trust us to handle your deliveries in Seattle, Portland, and Phoenix with speed and care.