“After calling all over Portland to find a courier to help with a complex delivery needed during a family emergency and getting nowhere, I spoke with Ian in the Portland office. He was a life saver for me and our family. Right off he said, "I can help you" and began to figure out a way to solve our dilemma. It was such a relief to hear those words. I'm so grateful for Ian's assistance, especially since I was on the East Coast, unfamiliar with the Portland area, and had a timeline for pick-up. It all worked out perfectly, ThunderDog Delivery staff were WONDERFUL!"